The long awaited website for notifying change of tenant details is now live.
Welsh Water Debt regulation which affects customers in Dee Valley Water or Welsh Water catchment areas came into effect on 1 January 2015. If a landlord does not register the tenant details on change of tenancy then the landlord will be responsible for any tenant debt. A grace period of three months has been given by Dee Valley Water. This obligation includes any property in the catchment area of those two companies even if not actually in Wales.
The Water Act 2008 gave primary legislation for a similar scheme in England but Government at that time decided not to act. Please report all changes of tenant to the water authority to help prevent English landlords being held responsible for water debts run up by their tenants.